Aftermath of Crowdstrike- Microsoft Meltdown
Far-flung Crowdstrike- Microsoft network failure paralyses global aviation industry, sends computer systems crashing globally. According to the industry experts, airlines may be grounding compensation claims for days to come.
However, the aviation industry is returning to normal, and the after-effects of the meltdown are still most likely to continue over the coming weeks., the industry’s biggest challenge might be how it manages millions of compensation claims from affected passengers. Though it’s still hard to estimate the total cost of disruption, there is already a sharp rise in compensation cases being processed by airlines. Swiipr, a company that deals in traveller compensation, reportedly saw a huge payout increase.
“We’ve been working day and night to help our airline partners compensate thousands of passengers stuck at airports worldwide. Compensation paid out surged by over 200% compared with a standard day, and this trend is slated to persist as the knock-on effects of the preliminary disruption unfold.”.
This means that, despite this, many travellers worldwide might not be compensated because local laws allow carriers to get out of paying passengers if extraordinary circumstances beyond the airline’s control arise. Spielhagen mentions that this will undoubtedly fall under this category but that in the UK and other European countries, passengers can seek food and drink during the lengthy delays.
While the aviation industry is going through all these challenges, efforts are still being made to stabilise operations and attend to affected passengers.
