Etihad Becomes the First Airlines to Introduce a Hindi Language Website
Introducing the Hindi language website, Etihad Airways has shown the latest edge of development toward Indian travellers; this move is the first for a foreign airline, showcasing Etihad's commitment to enhancing travel experiences for its customers in India.
Their new Hindi website caters to all services in Hindi, from flight bookings to check-in procedures and customer support. This move will facilitate smooth planning for Hindi-speaking travellers and deepen the airline’s roots in the Indian market. It would give global travellers a single marketplace and user-friendly experience for planning, booking, and managing their flights easily.
According to Akhil Anumolu, Senior Vice President of e-commerce, digital, marketing & loyalty at Etihad Airways, “Etihad recognises it is a global airline, and culturally, it has the commitment to connecting with its valued passengers. This initiative, which services 11 Indian cities, underlines the award-winning airline’s commitment to catering to the needs of its customers from India. The airlines extend services in Hindi to make the experience all-inclusive and accessible, with all information made available in the preferred language. Looking ahead to Etihad’s 20th anniversary of flying to India, the airline will announce many exciting new partnerships and initiatives for the region in the second half of 2024—a special year for Etihad in India.”